1. Returns

We offer a 14-day return policy. You have 14 days after receiving your item to request a return. To be eligible, your item must be in the same condition that you received it, unopened and unused, with tags, and in its original packaging.

2. How to Start a Return.

To start a return, contact us at [chichiempireluxe@gmail.com]. If your return is accepted, we will send you instructions on how and where to send your package.

3. Return Shipping Costs.

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

4. Refunds.

Once we receive and inspect your return, we will notify you. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

5. Contact Us.

For any questions, contact us at: [chichiempireluxe@gmail.com].